Policy

Order Changes and / or Cancellations
To fulfill your order at the earliest, we release all orders for production every day at mid-night Eastern Time (UTC-05:00). Hence, changes and cancellations are difficult once an order is submitted. However, we will make all attempts to accommodate your requests provided you contact us before mid-night Eastern Time on the order date.

Average Order Processing Time
Once an order is submitted, we release it for production at mid-night Eastern Time. Depending on the complexity of the embroidery, average processing time is between 4 to 7 days. International Shipping takes additional 4 to 7 days. Total expected delivery time ranges from 8 to 14 days.      

Repairs & Returns
We guarantee a flawless fit. Every garment we create is uniquely yours, and we ensure it lives up to your expectations. In the rare event of a fit issue, our styling team will immediately assist you with custom alterations or reimburse your local tailoring fees.

Customer Service 
Please feel free to contact us